FAQs
You can request road assistance by calling our dedicated hotline. Provide us with your location, a brief description of the issue, and any relevant details to help us assist you promptly.
Our average response time is 30 minutes. However, the actual arrival time may vary depending on factors such as traffic conditions, distance, and the availability of our nearest service vehicle.
Yes, we offer 24/7 road assistance services, including weekends and holidays. Our team is always ready to assist you whenever you need it.
Our pricing is based on the type of service required and your location. We have transparent and competitive pricing, and our customer service representatives will provide you with an accurate quote when you request assistance.
Yes, we offer road assistance services for motorcycles in addition to cars, vans, and other light vehicles.
Yes, we can assist with flat tire repairs and replacements. If you have a spare tire, our team can help you change it. If not, we can arrange for towing to a nearby tire shop.
Our road assistance service covers the immediate assistance required to get your vehicle back on the road. However, the cost of repairs, parts, or any other additional services needed beyond the initial assistance would be the responsibility of the vehicle owner.
Our road assistance service is available in most areas within Harare. However, it’s recommended to check with our customer service team to confirm availability in your specific location.
Yes, our technicians are highly trained, certified, and experienced in providing road assistance services. They undergo regular training to stay updated with the latest techniques and safety standards.
Yes, we offer membership or subscription plans that provide additional benefits such as discounted services, priority response, and extended coverage. Contact our customer service team to learn more about our membership options.
We accept various payment methods, including cash, ZIPIT, Innbucks, Mukuru and EcoCash .Our customer service team will provide you with details on the available payment options.
We value your feedback and take all complaints seriously. You can provide feedback or file a complaint by contacting our customer service department via phone or email. We will investigate the matter and strive to address your concerns promptly.
Yes, we can assist with non-running vehicles and those involved in accidents. Our team is trained in vehicle recovery and can safely tow your vehicle to a preferred destination, such as a repair shop or your home.
Yes, if you accidentally lock your keys inside your vehicle, we can provide lockout assistance to help you gain access to your car. Our technicians have specialized tools and techniques to safely unlock vehicles without causing any damage.
MoveAhead Road Assistance coverage varies depending on your insurance policy. Some insurance plans include roadside assistance as a benefit, while others may require an additional add-on or separate coverage. It is recommended to review your insurance policy or contact your insurance provider to determine the extent of your coverage.
SRC Security Training
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Role of a Security Guard
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Crowd Control
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Powers of Arrest
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Patrol Techniques
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Use of Force
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First Aid
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We offer exceptional services.
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Fast, dependable roadside assistance services that keep you moving forward with confidence and peace of mind.
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SRC Private Security Training
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